Terms and Conditions
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website. Please read them carefully as they contain important information.
(1) Definitions and Interpretation
In this Agreement, the following definitions shall apply:
“Agreement” means this agreement incorporating any terms set out in our Second Acknowledgement; “First Acknowledgement” means the initial automatic email acknowledgment which we will send to you after receiving your Order; “Order” means your order for Products made via the Site; “Products” means goods which may be purchased by you from the Site; “Second Acknowledgement” means the email acknowledgment which we will send to you (where appropriate) confirming acceptance of your Order.
(2) This Agreement
The advertising of Products on the Site constitutes an “invitation to treat”; and your Order for Products constitutes a contractual offer.  No contract comes into force between you and us unless and until we accept your Order.
In order to enter into this Agreement with us, you will need to take the following steps: (i) you must add any the Products you wish to purchase to your shopping cart, and then proceed to the checkout; (ii) if you are a new customer, you must then create an account with us; if you are an existing customer, you must enter your login details; (iii) once you are logged in, you must select your preferred method of delivery and confirm your Order and your consent to the terms of this Agreement; (iv) you will be transferred to the Protx server, and Protx will handle your payment; (v) we will then send you the First Acknowledgment (automatic email confirmation of receipt of your order); and (vi) once we have checked whether we are able to meet your Order, we will either send you the Second Acknowledgement (at which point this Agreement will become a binding contract) or we will confirm by email that we are unable to meet your Order. No contract will be formed until you receive confirmation from us that we have accepted your order.
Please note that we will not file a copy of this Agreement.  We may update the version of this Agreement on the Site from time to time, and we do not guarantee that the version you have agreed to will remain accessible. 
The only language in which we offer this Agreement is English.
Before you place your Order, you will have the opportunity of identifying whether you have made any input errors by reviewing your Shopping Cart before the Checkout stage  You may correct those input errors before placing your Order or cancel if you do not wish to proceed.
(3) The Products & Availability
The products offered for sale on this website include home and garden furniture and furnishing items. All items are subject to availability. Each item for sale on the website will state its availability and lead time to delivery. These details will differ between product ranges and individual products.  Although we take great effort to ensure this information is correct at time of publishing, in the event that a supply partner is unable to fulfill an order in accordance with the information stated on the website we will inform you as soon as possible and provide the option to cancel your order or proceed.
(4) Price and Payment
Prices for Products are quoted on the Site.  The Site contains a large number of Products and it is always possible that some of the Products listed on the Site may be incorrectly priced.  We will verify prices as part of our sale procedures so that a Product's correct price will be stated [in the Second Acknowledgement/when you pay for the Product. In addition to the price of the Products, you [will/may] have to pay a delivery charge, which will be as stated in the Second Acknowledgement/when you pay for the Product. Payment must be made by [the date(s) set out in the Second Acknowledgement].  We may withhold the Products and/or terminate this Agreement if the price is not received from you in full, on time, in cleared funds.
The prices on the Site include any value added or sales taxes (where applicable). Payment for all Products must be made by credit or debit card.  Prices for Products are liable to change at any time, but changes will not affect Agreements which have come into force.
(5) Accuracy of Content
Images of Products on the Site are for illustrative purposes; actual Products may differ from such images. We have taken every care in the preparation of this website and its content. In particular to ensure that prices quoted are correct at time of publishing and all products have been clearly and fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on our website. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours and patterns of our products that appear on the website. However, as the actual colours you see will depend on your monitor and its settings, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the content on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the content on this website. Any links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. We cannot accept any liability in respect of the use of these websites.
(6) Restricted Access
Access to certain areas of our website is restricted.  We reserve the right to restrict access to [other] areas of our website, or indeed our whole website, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.  You accept responsibility for all activities that occur under your user ID or password. We may disable your user ID and password [at our sole discretion] [OR] if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.
(7) Risk and Title
The Products will be at your risk from the time of delivery.  Ownership of the Products will only pass to you after we receive full payment of all sums due in respect of the Products (including delivery charges).
(8) Warranties
We warrant to you that any Product you purchase through the Site will be of satisfactory quality.  You warrant to us that: you have full authority, power and capacity to enter into this Agreement and that all necessary actions have been taken to enable you to lawfully enter into this Agreement; you are legally capable of entering into binding contracts; you are resident in the England or Wales; you are at least 18 years old; the information provided in the Order is accurate; and you will be able to accept delivery of the Products as contemplated in this Agreement. Subject to the warranties set out in above, to the maximum extent permitted by applicable law we disclaim all warranties with respect to the Products, whether express or implied.
(9) Limitations of Liability
The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill). Our liability is limited and excluded to the maximum extent permitted under applicable English law.  We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise.  Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise. Disclaimers and exclusions in these terms and conditions shall not apply to any damages arising from fraud, death or personal injury caused by our negligence, that of our employees, representatives or partners or for any other liability which cannot be excluded or limited under applicable law.
Nothing in this Agreement shall limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) under section 12 of the Sale of Goods Act 1979, section 2 of the Supply of Goods and Services Act 1982, or section 2(3) of the Consumer Protection Act 1987; (iii) for fraud or fraudulent misrepresentation; or (iv) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude liability.
Subject to this: (i) our liability in connection with any Product purchased through our site is strictly limited to the higher of the purchase price of the relevant Product and the replacement cost of the relevant Product; (ii) we accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable; and (iii) we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement caused by events outside our reasonable control.
If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted.
No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that term, provision or condition or any other term, provision or condition of this agreement.
You may not assign, charge, sub-contract or otherwise transfer this Agreement, or any of your rights or obligations arising under this Agreement.   Any attempt by you to do so shall be null and void.  We may assign, charge, sub-contract or otherwise transfer this Agreement, or any of our rights or obligations arising under this Agreement, at any time – providing such action does not serve to reduce the guarantees benefiting you under this Agreement.
This Agreement is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under this Agreement is not subject to the consent of any person who is not a party to this Agreement.
(10) Intellectual Property Rights
All rights, including copyright, logos and domain names in our website are owned by our supply partners or licensed to this website. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.  You must not:
You must not:
(a) republish material from this website (including republication on another website); (b) sell, rent or otherwise sub-license material on the website; (c) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; (d) edit or otherwise modify any material on the website; or (e) redistribute material from this website [except for content specifically and expressly made available for redistribution [(such as our newsletter)
(11) Privacy and Security
We will treat all your personal information that we collect in connection with your Order in accordance with the terms of our Privacy Policy; use of our website will be subject to our Website Terms and Conditions.  We never make your personal details available to any third party for marketing purposes.  We or our representatives will only hold your data so that your details and/or order can be processed. We use secure server technology to safely hold your sensitive data when you transmit it to us.
(12) Computer Safety
We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. We shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website. Cookies: it is not currently our company policy to utilise cookies. However we maintain the right to use them without prior notification if we deem it necessary. Cookies are small pieces of information, which are commonly stored by your browser on your computer's hard drive. These cookies will never store any details relating to you or your credit card.
(13) Delivery Charges
For most orders the cost of delivery is built into the price, but in the event you cancel your order after dispatch you may be responsible for paying any costs incurred by us or our suppliers/manufacturers in collecting the order.
(14) Cancellation Rights
You have the legal right to cancel your order within seven working days of receipt of the goods (with the exception of made to order items). For details of how to exercise this right please see information at the end of these terms and conditions
(15) Returns policy
Once satisfactory delivery has been taken, refunds or exchanges can only be given in accordance with your legal rights. You have up to seven working days after taking delivery to inform us you require a refund. Please contact Customer Services here  who will inform you of collection options and explain our refunds process. You will be required to keep the item in a resalable condition. If we collect the item from you we will charge you the cost of collection and any necessary repackaging or restocking costs. Faulty Goods –In the unlikely event of you receiving damaged goods, this must be reported in writing to the carrier immediately, and to ourselves within 48 hours of receipt. We will then arrange a replacement.
(16) Other Legal Notices
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.
(17) Law, and Jurisdiction
This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.  Unless otherwise specified, the materials on this website or sold in store are directed solely at those who access our services from the United Kingdom mainland. We make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. <
(18) Variations and Changes
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version. These terms and conditions , together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
You will be asked to expressly agree to these terms and conditions before completing any order from this site.  Please read them carefully.  If you do not agree to them, do not order any Products from this site.
All rights reserved.

 

 CONSERVATORY FURNITURE: GARDEN FURNITURE:
 Conservatory Living Sets    Conservatory Dining Sets Garden Furniture Living Sets    Garden Furniture Dining Sets

 RESOURCES:
 
 Woven wicker patio furniture
 How synthetic wicker garden furniture is made
 Synthetic wicker, how to ensure quality
 Garden and conservatory furniture
 Synthetic wicker garden furniture
How to choose your garden furniture
A guide to materials used in garden furniture
Different types of wicker furniture
The appeal of outdoor wicker furniture
Winter Friendly Garden furniture